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US 10,096,045 B2Granted
Tying objective ratings to online items
AssigneeWalmart Apollo, LLC
InventorsDavid Stephen Bash, David Patterson
Life of this patent
Estimating the term…
Abstract
The present disclosure extends to methods, systems, and computer program products for providing item reviews to an online customer from third party sources during a shopping session on a retail website.
Claims20
A method for execution by one or more computer servers associated with a merchant website of a merchant comprising:
- providing one or more computer databases that include data configured to create item webpages for the merchant website, wherein:
- the data includes first reviews that are retrieved from one or more third party databases stored on one or more third party servers, and second reviews that are provided by customers of the merchant website;
- and
- at least a portion of the first reviews are non-public reviews retrieved from the one or more third party databases;
- determining a target item, the target item viewed by a customer at the merchant website;
- storing representative data associated with the target item in computer memory;
- identifying a corresponding item on a third party website over a computer network by comparing the representative data associated with the target item to one or more items on the third party website, the one or more items comprising the corresponding item;
- retrieving one or more non-public reviews of the corresponding item from a third party database selected from the one or more third party databases after the customer has reached a predetermined threshold with the merchant, the third party database associated with the third party website, and the first reviews comprising the one or more non-public reviews;
- storing the one or more non-public reviews in the one or more computer databases;
- in response to the customer selecting a search result associated with the target item,
- causing the one or more computer servers to create an item webpage at the merchant website using the data stored in the one or more computer databases to
- create the item webpage at the merchant website, wherein:
- the item webpage is associated with the target item;
- and
- the item webpage is created, at least in part, by defining an item review section that combines the one or more non-public reviews of the corresponding item that are from the third party database with one or more reviews of the target item that are received directly through the merchant website, the second reviews comprising the one or more reviews;
- and
- providing the one or more non-public reviews of the corresponding item that are from the third party database and the one or more reviews of the target item that are received directly through the merchant website to the customer within the item webpage.
14 more elements
A system comprising:
- (a) one or more processors;
- (b) one or more computer databases that include data configured to create item webpages for a merchant website;
- wherein the data includes first reviews that are retrieved from one or more third party databases stored on one or more third party servers, and second reviews that are provided by customers of the merchant website;
- and
- wherein at least a portion of the first reviews are non-public reviews retrieved from the one or more third party databases;
- and
- (c) one or more computer servers associated with the merchant website and being coupled to the one or more computer databases, each of the one or more computer servers including one or more non-transitory memory devices operably coupled to the one or more processors and storing executable and operational data, the executable and operational data effective to cause the one or more processors to:
- determine a target item, the target item viewed by a customer at the merchant website;
- and
- store representative data associated with the target item in computer memory;
- identify a corresponding item on a third party website over a computer network by comparing the representative data associated with the target item to one or more items on the third party website, the one or more items comprising the corresponding item;
- retrieve one or more non-public reviews of the corresponding item from a third party database selected from the one or more third party databases after the customer has reached a predetermined threshold with a merchant, the third party database being associated with the third party website, and the first reviews comprising the one or more non-public reviews;
- store the one or more non-public reviews in the one or more computer databases;
- in response to the customer selecting a search result associated with the target item, causing the one or more computer servers to create an item webpage at the merchant website using the data stored in the one or more computer databases, wherein:
- the item webpage is associated with the target item;
- and
- the item webpage is created, at least in part, by defining an item review section that combines the one or more non-public reviews of the corresponding item that are from the third party database with one or more reviews of the target item that are received directly through the merchant website, the second reviews comprising the one or more reviews;
- and
- provide the one or more non-public reviews of the corresponding item that are from the third party database and the one or more reviews of the target item received directly through the merchant website to the customer within the item webpage.
16 more elements
Dependencies are inferred from the claim text.