Automated analysis system and method
AssigneeEMC IP Holding Company LLC
InventorsMuzhar Khokhar, Charles S. Langley, Brian Tetreault, Matthew Jean
Life of this patent
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Abstract
A method, computer program product, and computing system for receiving telemetry data from a remote storage system. The telemetry data is analyzed to identify one or more issues with the remote storage system. One or more solutions are provided to the remote storage system based, at least in part, upon the one or more issues.
Claims18
A computer-implemented method, executed on a computing system, comprising:
- receiving telemetry data from a remote storage system;
- analyzing the telemetry data to identify one or more issues with the remote storage system including analyzing one or more hardware components of the remote storage system for possible firmware upgrades and analyzing data associated with physical characteristics of one or more storage targets of the remote storage system;
- identifying one or more failing storage targets based upon, at least in part, the analysis of the data associated with the physical characteristics of one or more storage targets of the remote storage system and pre-defined acceptable storage target physical characteristic data;
- providing one or more solutions to the remote storage system based, at least in part, upon the one or more issues;
- and
- automatically installing one or more firmware upgrades on the remote storage system in response to the one or more solutions provided to the remote storage system.
A computer program product residing on a non-transitory computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:
- receiving telemetry data from a remote storage system;
- analyzing the telemetry data to identify one or more issues with the remote storage system including analyzing one or more hardware components of the remote storage system for possible firmware upgrades and analyzing data associated with physical characteristics of one or more storage targets of the remote storage system;
- identifying one or more failing storage targets based upon, at least in part, the analysis of the data associated with the physical characteristics of one or more storage targets of the remote storage system and pre-defined acceptable storage target physical characteristic data;
- providing one or more solutions to the remote storage system based, at least in part, upon the one or more issues;
- and
- automatically installing one or more firmware upgrades on the remote storage system in response to the one or more solutions provided to the remote storage system.
A computing system including a processor and memory configured to perform operations comprising:
- receiving telemetry data from a remote storage system;
- analyzing the telemetry data to identify one or more issues with the remote storage system including analyzing one or more hardware components of the remote storage system for possible firmware upgrades and analyzing data associated with physical characteristics of one or more storage targets of the remote storage system;
- identifying one or more failing storage targets based upon, at least in part, the analysis of the data associated with the physical characteristics of one or more storage targets of the remote storage system and pre-defined acceptable storage target physical characteristic data;
- providing one or more solutions to the remote storage system based, at least in part, upon the one or more issues;
- and
- automatically installing one or more firmware upgrades on the remote storage system in response to the one or more solutions provided to the remote storage system.
Dependencies are inferred from the claim text.