Transport facilitation system for configuring a service vehicle for a user

A non-transitory computer-readable medium storing instructions that, when executed by one or more processors of a transport facilitation system, cause the transport facilitation system to:

• receive a pick-up request from a user device running a designated application of a transportation arrangement service managed by the transport facilitation system, the pick-up request comprising a unique identifier and a pick-up location;
• using the unique identifier, perform a lookup in the database for a comfort profile indicating vehicle setup preferences for a user of the user device;
• based on the pick-up location, select a service vehicle to service the pick-up request;
• determine a seat assignment within the selected service vehicle for the user based at least in part on the comfort profile of the user;
• select a route for the selected service vehicle to the pick-up location based on the seat assignment of the user;
• and
• based on the vehicle setup preferences indicated in the comfort profile, transmit a set of configuration instructions to the selected service vehicle, the set of configuration instructions to configure a number of adjustable components of the selected service vehicle for the user prior to the selected service vehicle arriving at the pick-up location.

A computer-implemented method of facilitating transport, the method being implemented by one or more processors and comprising:

• storing, in a database, profiles indicating setup preferences for a plurality of components of a service vehicle for users of a transportation arrangement service;
• receiving a pick-up request from a user device running a designated application of the transportation arrangement service, the pick-up request comprising a unique identifier and a pick-up location;
• using the unique identifier, performing a lookup in the database for a comfort profile indicating vehicle setup preferences for a user of the user device;
• based on the pick-up location, selecting a service vehicle to service the pick-up request;
• determining a seat assignment within the selected service vehicle for the user based at least in part on the comfort profile of the user, and communicating the seat assignment to the user device;
• and
• based on the vehicle setup preferences indicated in the comfort profile, transmitting a set of configuration instructions to the selected service vehicle, the set of configuration instructions to configure a number of adjustable components of the selected service vehicle for the user prior to the selected service vehicle arriving at the pick-up location.