Virtual voice response agent individually configured for a user

A system, comprising:

• a processor programmed to initiate executable operations comprising:
• receiving a first call from a user;
• receiving at least a first input from the user on the first call;
• responsive to receiving at least the first input from the user on the first call, identifying or creating a user profile for the user, the user profile indicating at least a first speech trait of the user;
• responsive to identifying or creating the user profile for the user, automatically identifying or creating a virtual intelligent voice response (VIVR) agent individually configured for the user, the VIVR agent configured to include, or identify, at least a first VIVR agent feature corresponding to at least a first speech trait of the user;
• and
• interacting with the user on the first call by generating first synthesized speech using the VIVR agent individually configured for the user to perform linguistic analysis when generating the first synthesized speech, using the VIVR agent individually configured for the user to perform the linguistic analysis comprising using parameters specified by at least the first VIVR agent feature included in, or identified by, the VIVR agent individually configured for the user.

A computer program product comprising a computer readable storage medium having program code stored thereon, the program code executable by a processor to perform a method comprising:

• receiving, by the processor, a first call from a user;
• receiving, by the processor, at least a first input from the user on the first call;
• responsive to receiving at least the first input from the user on the first call, identifying or creating, by the processor, a user profile for the user, the user profile indicating at least a first speech trait of the user;
• responsive to identifying or creating the user profile for the user, automatically identifying or creating, by the processor, a virtual intelligent voice response (VIVR) agent individually configured for the user, the VIVR agent configured to include, or identify, at least a first VIVR agent feature corresponding to at least a first speech trait of the user;
• and
• interacting, by the processor, with the user on the first call by generating first synthesized speech using the VIVR agent individually configured for the user to perform linguistic analysis when generating the first synthesized speech, using the VIVR agent individually configured for the user to perform the linguistic analysis comprising using parameters specified by at least the first VIVR agent feature included in, or identified by, the VIVR agent individually configured for the user.