Systems and methods for controlling enrollment and secure persistent SMS texting account servicing with an intelligent assistant
AssigneeCapital One Services, LLC
InventorsScott Karp, Srinaath Thyagarajan
Life of this patent
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AssigneeCapital One Services, LLC
InventorsScott Karp, Srinaath Thyagarajan
Estimating the term…
The disclosed technology includes systems and methods for controlling enrollment and secure persistent SMS texting account servicing communications. A method is provided that includes receiving, at an enrollment web portal, enrollment data including: enrollment credentials identifying a user for authentication, a phone number of a mobile device associated with the user, and consent by the user to persistently interact with an account servicing system via SMS texting. The method includes: processing the received enrollment data, authenticating the user responsive to processing the received enrollment data, storing the phone number of the mobile device associated with the user in a phone number data storage, and generating, responsive to the authenticating, a revocable token for persistent access to a natural dialog module via a SMS texting gateway for the mobile device identified by the phone number.
A system for controlling enrollment and secure persistent SMS texting account servicing communications, the system comprising:
A computer-implemented method, comprising:
A non-transitory computer readable storage medium storing instructions for use with one or more processors in communication with:
Dependencies are inferred from the claim text.