Method for informing a telecommunications subscriber abroad
AssigneeDeutsche Telekom AG
InventorJohannes Opitz
Life of this patent
Estimating the term…
Abstract
A method for informing a telecommunications subscriber in a foreign country of at least one item of information. The telecommunications subscriber is assigned to a telecommunications provider in a home country via a customer relationship. The home country has a first time zone. The foreign country has a second time zone. The at least one item of information comprises the first time zone and the second time zone and is transmitted to the telecommunications subscriber when a mailbox provided by the telecommunications provider is used. The method includes transmitting the at least one item of information to the telecommunications subscriber via a voice message, announcing the voice message via an automatic voice message, and then playing back a call stored in the mailbox.
Claims7
A method for informing a telecommunications subscriber in a foreign country of at least one item of information, wherein,
- the telecommunications subscriber is assigned to a telecommunications provider in a home country via a customer relationship,
- the home country has a first time zone,
- the foreign country has a second time zone,
- the at least one item of information comprises the first time zone and the second time zone and is transmitted to the telecommunications subscriber when a mailbox provided by the telecommunications provider is used, and
- the at least one item of information is a recording made by a subscriber to the mailbox,
- the method comprising:
- transmitting the at least one item of information to the telecommunications subscriber via a voice message;
- announcing the voice message via an automatic voice message;
- playing back a call stored in the mailbox;
- and
- announcing a further item of information comprising,
- that the subscriber who made the recording in the mailbox via the automatic voice message could be called back in a preferred time interval in the foreign country of the telecommunication subscriber, and
- a preferred callback time for calling back the subscriber who made the recording in the mailbox via the automatic voice message;
- wherein,
- the announcing of the further item of information that the subscriber who made the recording in the mailbox via the automatic voice message could be called back in the preferred time interval in the foreign country of the telecommunication subscriber occurs prior to the announcement of the second time zone of the foreign country.
A telecommunications system comprising a server belonging to a telecommunications provider for carrying out a method for informing a telecommunications subscriber of at least one item of information in a foreign country,
- wherein,
- the telecommunications subscriber is assigned to the telecommunications provider in a home country via a customer relationship,
- the home country has a first time zone,
- the foreign country has a second time zone,
- the at least one item of information comprises the first time zone and the second time zone and is transmitted to the telecommunications subscriber when a mailbox provided by the telecommunications provider is used, and
- the at least one item of information is a recording made by a subscriber to the mailbox,
- the server being configured:
- to transmit, via a voice message, the at least one item of information comprising the first time zone and the second time zone to the telecommunications subscriber when the mailbox provided by the telecommunications provider is used;
- to announce the voice message via an automatic voice message;
- to play back a call stored in the mailbox;
- and
- to announce a further item of information comprising,
- that the subscriber who made the recording in the mailbox via the automatic voice message could be called back in a preferred time interval in the foreign country of the telecommunication subscriber, and
- a preferred callback time for calling back the subscriber who made the recording in the mailbox via the automatic voice message;
- wherein,
- the announcing of the further item of information that the subscriber who made the recording in the mailbox via the automatic voice message could be called back in the preferred time interval in the foreign country of the telecommunication subscriber occurs prior to the announcement of the second time zone of the foreign country.
Dependencies are inferred from the claim text.